SetsunaEpic Refund Policy
Due to the nature of the products and services, we must enforce a strict no refund policy. All sales are considered final and will no longer be eligible for a refund except circumstances below:
If a product or service is significantly not as described, DO NOT use, play, or changing the confidentiality of the product and immediately contact us via Live Chat, Discord, or Email and a member of our management team will review the situation.
There is no obligation for SetsunaEpic.com to issue a refund in the case that a product was purchased by accident, purchased by a family member, or if any sort of buyer's remorse sets in or Delivery Time within 24 hours.
In accordance with our refund policy, we do not offer exchanges or trade-ins.
In the event we are unable to process your order, we are fully obliged to completely refund your order.