Frequently Asked Questions

Is your question not on this list?

Please email us at

Where do you ship from?

Chandler, Arizona

How much is shipping?

All shipping rates will vary depending on a few different factors, some of which include: - Dosmetic vs International shipments -Total weight of package -Selected shipping method -Free Shipping for domestic orders over $35

How do I track my order?

Please allow between 1-2 Business Days for your tracking number to update once you recieve your tracking number by email. If you dont see the email in your inbox, try checking your spam folder or add to your safe senders list.

I couldnt find the answer Im looking for here. What do I do now?

Send us an email! Our customer service team will be happy to help with any other questions you may have. Our customer service team will do their best to respond as quickly as possible, however please allow 24 to 48 hours to recieve a response.

When will you restock the shades you are sold out of?

Sign up for our newsletter to recieve announcements about restocks and new products.

What do you do with the returned lipstick?

They go immediately in the trash